Terms of Service
Welcome to Badaboo website (“the Site,” “we,” “us,” or “our”). Badaboo is a sole proprietorship Company registered under the laws of the Hong Kong Special Administrative Region. Badaboo provides this site as a service to its customers (“client”, “you”, “your”). Please read the following terms of service (“Terms”) as they govern your use of our site. By using this Site, you agree to follow and be bound by the following rule below. If you do not agree to these Terms, please do not use this Site in any way.
Additionally, Badaboo reserves the right to modify these Terms at any time without prior notification. Site users must agree upon and abide by these changes accordingly. Please review this page periodically for changes. Any use of our Site at any time constitutes full acceptance of our service Terms.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Description of Service
Badaboo is an online concept store of baby clothes and accessories from European designers.
All software and “Content” (which is defined as, or includes, any text, audio or music, video, graphics, photographs, and image) are the intellectual property of Badaboo and are protected by intellectual property and copyright laws and international treaty provisions.
The Site is for your personal and non-commercial use only. Any non-personal and/or commercial use of the Content is only permitted when expressly authorized by Badaboo and/or its third party licensors. You may not distribute, reproduce, publish, sell or license any Content contained within the Site without prior consent or authorization of Badaboo. Any such unauthorized actions may result in civil consequences or criminal penalties.
Badaboo reserves the right to withdraw or amend any item of the Services without notice. We will not be liable if for any reason the Site is unavailable at any time and for any period.
Badaboo may contact you or provide you with service-related and/ or promotional notices by means of postal mail, electronic mail, general site notifications and more using the contact information you have provided to us.
Correction of Site Errors
Despite our vigilance, the information on the Badaboo website may contain typographical errors or inaccuracies. We reserve the right to update any information at any time without prior notice. Please note that such errors may relate to product information, pricing and availability.
In these instances, we have the right to terminate any orders involving pricing and availability errors or inaccuracies. We will inform you by e-mail as soon as possible. We will then, if applicable, refund the amounts already paid.
The permanent or temporary unavailability, or any other errors, does not in any way engage the responsibility of Badaboo, nor does it imply any compensation in your favor. We apologize for any inconveniences.
To improve our Site, Badaboo may use and promote services provided by outside third parties. However, even if the third party is affiliated with Badaboo, we do not control these services and make no representations regarding these persons or entities. We are not liable or responsible for the accuracy, completeness, timeliness, reliability or availability of, any such parties. Outside sites linked on our Site, all of which have separate privacy and data collection practices, are only for your convenience and therefore you access them at your own risk.
We are not responsible or liable for any loss or damage of any sort incurred as a result of any dealings with any third party website or merchant or operator of such a third party website.
Prices are shown on the Site in Hong Kong Dollars (HKD) and excluding shipping costs.
Prices for our products are subject to change without notice.
We accept Visa, MasterCard, Amex, Google Pay and Paypal.
By placing an order using one of the above payment methods, you confirm that it is yours or that you have been authorized by the owner to use it. If your issuer refuses to authorize payment to Badaboo, we will not be liable for any delay or non-delivery.
Our payment processes meet the stringent international security standards set down by the Payment Card Industry to make your shopping experience safe and secure. If you have registered an account on the Site and have decided to save your card details with us, your details will be fully encrypted, solely used to process card transactions that you have initiated and securely stored on our systems. In the absence of negligence on our part, we will not be liable for any loss you may suffer if any third party procures unauthorized access to any data you provide when using our Services.
If your credit card is not denominated in Hong Kong Dollars (HKD), the final price charged in your currency will be calculated by your issuing bank in accordance with the applicable exchange rate on the day your card issuer processes the transaction.
Eligibility to purchase
You, client, declare be at least 18 years of age and to have the legal capacity or hold parental permission allowing yourself to place an order on the Site. You declare as well to be in possession of a mean of payment accepted by Badaboo.
You undertake to provide Badaboo with all necessary information for your order delivery, including a valid first name, last name, address, phone, email address, etc.
Your are responsible for any consequences deriving from any false or inaccurate information.
In placing an order with us, you authorize Badaboo to charge on your payment method the amount of the total purchase price of your order.
All orders are subject to stock availability and confirmation of the order price. Items in your shopping basket are not reserved and may be purchased by other customers.
Badaboo reserves the right to cancel or refuse an order in case of dispute with you on a previous order.
Shipping and collection
We endeavor to dispatch all products ordered within 5-7 working days after the order has been placed and payment processed. We will try our best to meet these estimates but cannot guarantee that they will be met.
There will be no shipping on Sunday and HK public holidays, nor during the company holidays (dates to be disclosed on our home page when applicable).
You need to sign a confirmation of receipt of the products when they are collected and by doing so, you accept the responsibility for the products ordered from that moment on. If the recipient or collector is not the original purchaser, or in case of delivery of a gift, then you accept this signature as an evidence of delivery and fulfillment of your order by Badaboo. You also accept the associated transfer of responsibility in the same way.
Please refer to our Delivery page for more details.
If you request an oversea delivery, by continuing with your order, you agree to be responsible for any customs or duties incurred as a result of your country's customs and duties regulations as well as obtaining any import registration or license required for the products you are purchasing.
If the package is rejected by the customs of your home country or otherwise and returned to Badaboo, you will be responsible for the return shipping charges.
If you are not satisfied, you may return products within 14 days of receipt in original packaging. Simply contact us providing your order number.
Only items returned in new, unworn and unused condition are eligible for refund/exchange. Badaboo will not accept returns of items that have been used and/or package removed.
Please refer to our Exchange & Return page for more details.
Nothing in the TOS is intended to affect your rights under the Law in Hong Kong SAR.
Disclaimer of liability
Views expressed in any media by the designers, companies or third parties, whose products are sold at our stores or on the Site or with whom we are associated, are their own. Badaboo takes no responsibility for any such views as they do not necessarily reflect ours.
The site and its content are provided on an "as is" basis without warranties of any kind, whether express or implied (except only as may be implied by applicable law). Badaboo is only providing a venue for the sale of products on its site and shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages (including damages for loss of profit or intangible loss related to your use of the site or use of any of the products purchased at its site). Please read all information, warranties or warnings provided by the manufacturer owner or seller of the products on or in the product packaging and labels before using any product purchased on Badaboo.hk. Badaboo shall not be liable for the accuracy, fitness for a particular purpose or quality of such products or reliability of any information provided by any manufacturer owner or seller of such products and it is your responsibility to evaluate such information.
Badaboo does not guarantee that the use of the Site and Services will be error-free or that the Site or the servers that make it available are free of viruses or other harmful components. We recommend all users of the Site to ensure they have up-to-date software, including anti-virus, installed.
Although Badaboo uses reasonable efforts to have the colors of the images of its merchandise displayed as accurately as possible on the site, we do not warrant that the color will be accurately displayed by your monitor.
Some events may happen beyond our reasonable control, such as adverse weather during delivery, false information or omission from client for delivery address etc. Under such conditions, Badaboo will always do its best to aim at maintaining its Services but will not be responsible for failing to meet any obligations in this TOS.
Indemnity and Waiver
At our request, you agree to compensate us fully and hold us, Badaboo (including its officers, directors, agents, affiliates, licensors, and suppliers), harmless from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any breach of the TOS by you. This includes the use of the Site by any other persons using your account caused by your action or inaction.
If you breach the TOS and we take no action against you, it is no wavier for us to exercise our rights and remedies in any other situation where you breach the TOS.
We have our complaints handling procedure that we will use to try to resolve any disputes when they first arise. Please contact us for any order related complaints or comments.
Badaboo respects the intellectual property of others. If you have reason to believe your work may have been used in the Site without your permission, please contact us following this complaints handling procedure.
Governing jurisdiction and law
The TOS, together with all our policies and procedures, are governed by and construed in accordance with Hong Kong SAR law. The relevant courts of Hong Kong SAR will have exclusive jurisdiction in the event of any dispute or claim associated with these TOS.